Returns & Exchanges
At Tip Top, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All garments must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Items
Securely place the unworn clothing in its original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing